Ts&Cs

Thank you for choosing to work with me.

Please take a few moments to read these terms and conditions before we begin our therapeutic work together. I often refer to these as “the boring bits,” but they are important and help us establish a clear, professional, and respectful working relationship.

Booking & Payment

All sessions and programme appointments must be paid for in advance to secure your booking.

Payment confirms both your appointment and your acceptance of these terms and conditions.

Cancellations & Rescheduling

Please provide a minimum of 48 hours’ notice if you need to cancel or reschedule an appointment.

Late cancellations will only be accepted in exceptional circumstances, such as illness, a genuine emergency, or family bereavement.
Unfortunately, work commitments, holidays, childcare arrangements, or changes to personal schedules cannot be accepted as reasons for late cancellation.

Programmes & Sessions

My six-session recovery programme can be paid for in full or by using the agreed payment option at the time of booking.

A full consultation must take place before any programme begins to ensure it is suitable for your individual needs.
Individual sessions are also available and are subject to the same booking and cancellation policy.

Your Commitment

My role is to provide professional guidance, evidence-based therapeutic support, and practical resources throughout your journey.

Your progress will depend on your own commitment, participation, and willingness to engage with the process. For this reason, specific results cannot be guaranteed.

To achieve the greatest benefit, please attend all your appointments on time and complete any agreed activities between sessions.

Confidentiality & Privacy

Your privacy is extremely important to me.
Everything you share during therapy is treated with the strictest confidence and your personal information will never be shared without your permission, unless I am legally or professionally required to do so.

Your personal data is stored securely and handled in accordance with UK data protection legislation.

Scope of Practice

I am committed to working safely and ethically at all times.
If, during our work together, it becomes clear that your needs fall outside my professional scope of practice, I reserve the right to end our therapeutic agreement. Should this happen, I will explain my reasons in writing and, where appropriate, recommend that you seek support from a more suitable healthcare professional or service.

Thank You

Thank you for taking the time to read these terms and conditions.

They help me provide a professional, fair, and consistent service for every client, allowing us to focus on what matters most—supporting your recovery and helping you move forward.